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If you have AT&T Fiber, Internet, Fixed Wireless, or DSL service, your Service Terms are in Section 6.If you’re an AT&T Phone customer, your Service Terms are in Section 5.If you have a DataConnect/Session-based Wireless plan, you’re subject to the Service Terms in Section 4, in addition to the Wireless Service Terms in Section 2 and (if your data plan is prepaid) the Prepaid Wireless Service Terms in Section 3.If you have prepaid AT&T Wireless service, you’re subject to the Prepaid Wireless Service Terms in Section 3 as well as the Wireless Service Terms in Section 2.If you have postpaid AT&T Wireless service (including FirstNet Subscriber Paid User service), your Wireless Service Terms are in Section 2.Please use these links to view the Service Terms for each specific Service: In the event of a conflict between the General Terms and the applicable Service Terms, the Service Terms will govern our relationship with you. In addition, your Agreement incorporates AT&T’s Privacy Policy (at att.com/privacy), Acceptable Use Policy (at att.com/legal/), any Customer Service Summary provided to you, and any other documents or terms specifically referenced in the applicable General Terms and Service Terms. You’re bound by the General Terms and the Service Terms for each AT&T Service you purchase or use. This Agreement includes a set of universal terms (“General Terms”) and specific Service terms (“Service Terms”). In this Agreement, unless otherwise specified, “AT&T” and “we” mean the AT&T affiliated companies and their successors and assigns.ĪT&T offers many products and services. It also governs how we handle your information, including information related to your AT&T Account and your location. It requires you and AT&T to resolve disputes through arbitration on an individual basis rather than jury trials or class actions. For AT&T Services, visit att.com/contactus, and for FirstNet, visit. If you don’t agree, please contact us immediately to cancel your order and/or service and return any products. AT&T Consumer Service Agreement 1.0īy activating, using, or paying for any AT&T products or services (“AT&T Service(s)” or “Service(s)”), you agree to be bound by this Consumer Service Agreement (“Agreement”). To learn about the recent updates to this AT&T Consumer Service Agreement, go to att.com/CSA.