Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. All orders shipping to a different name than the billing information will require valid state ID to release delivery.
ID must match the name and address information on the shipping label in order for the shipper to release the item. Valid state issued ID may be required to release delivery of your item from the shipper. You may also let us know via our website chat or by utilizing our Contact Us form. It will be your responsibility to contact our Customer Service Department by calling (813) 303-6388 Monday - Friday 11:00 AM - 7:00 PM PST. If by chance, an item or items in your order arrive damaged due to the shipper. We take every effort to ensure your order arrives to you safely. Any order $124.99 or less, shipping to the continental USA, is charged at the calculated retail shipping. International, Hawaii, Alaska, Puerto Rico, US territories, military addresses will have a shipping charge based on the calculated shipping amount of your order.
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Any order $125 or more ships to your door free to the Continental USA. Yoga Smokes online does have shipping charges on orders $124.99 or less. Examine your confirmation for valued product information. This confirmation will not show the price of the item(s) you have ordered. Order Packing SlipsĪn order confirmation packing slip will be inserted with your order. Tracking information will be emailed or texted to you in a shipment confirmation notification upon shipment of your order. Your order will be packaged in either a plain cardboard box or in a white USPS Priority Mail box.
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We will discreetly ship your order to you via USPS, UPS, FedEx, or other professional services depending on the item purchased and your location. Please allow 1-3 business days for the processing of your order.Ī visual quality check is performed on every order to ensure fulfillment accuracy and product quality. Please be sure to check your SPAM folder from communication from us. We take great care in packing your order. Yoga Smokes is committed to providing top notch customer service.
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